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Frequently Asked Questions
Quick answers to common questions about working with us
How quickly can you schedule a shoot?
We typically schedule shoots within 2-5 business days of booking confirmation. For urgent requests, we offer a rush service that can accommodate shoots within 24-48 hours, subject to availability and additional fees.
What equipment do I need to view a virtual tour?
Our virtual tours are accessible on any device with a web browser—including smartphones, tablets, and computers. For the most immersive experience, we recommend a larger screen, but the tours are fully optimized for all device sizes. You can also view them with a VR headset for a truly immersive experience.
How do I prepare my space for a virtual tour?
After booking, we'll send you a detailed preparation checklist. Generally, we recommend decluttering, cleaning, and staging your space to showcase its best features. Our team can provide specific guidance based on your property type.
How long does a typical shoot take?
The duration depends on the size of your space and the package selected. A typical apartment (5-7 panoramic points) takes about 1-2 hours, while larger properties or venues with more panoramic points may take 2-4 hours.
Ready to explore our virtual tour solutions?
Discover the perfect package for your space with our transparent pricing.